Got questions? We’ve got answers.
We know social media can feel confusing.
Here are the most common questions small business owners ask about working with PlainSight Social.
Frequently asked questions
Q1: Do I need to provide content?
A: Not usually. We create posts for you based on your brand, business, and any promotions or events you want to highlight.
Occasionally, we might ask for a photo, logo, or info about a special offer — but mostly, we handle the work.
Q2: Can I pause or change my package?
A: Absolutely. Our packages are flexible. You can upgrade, downgrade, or pause your plan if needed.
We want to make it easy for your social media to work for your business, not the other way around.
Q3: Which platforms do you post to?
A: We focus on the main platforms where small businesses get results: Facebook, Instagram, (and optionally X/Twitter).
We can tailor your package to the platforms that matter most to your audience.
Q4: How long does it take to get started?
A: Once we have a quick chat and learn about your business, we can usually get your first set of posts scheduled within 3–5 business days.
Q5: How do I know if it’s working?
A: We provide simple, easy-to-read reporting (optional with some packages) so you can see growth,
engagement, and which posts are performing well. No confusing analytics jargon.